Overview
The Report Feedback feature allows you to flag problematic generations with a category and description. This helps our team identify and address issues with model responses, latency, billing, and more.Feedback Categories
When reporting feedback, select the category that best describes the issue:- Latency: Response was slower than expected
- Incoherence: Response didn’t make sense or was off-topic
- Incorrect Response: Response contained factual errors or wrong information
- Formatting: Response had formatting issues (markdown, code blocks, etc.)
- Billing: Unexpected charges or token counts
- API Error: Technical errors or failed requests
- Other: Any other issue not covered above
Reporting from the Chatroom
In the Chatroom, you can report feedback on individual assistant messages:- Hover over an assistant message to reveal the action buttons
- Click the flag icon to open the Report Feedback dialog
- Select a category and add your comment
- Click Submit
Reporting from the Logs Page
There are two ways to report, depending on whether the generation is already in your logs.From a log row
- Go to openrouter.ai/logs
- Find the generation you want to report
- Click the flag icon at the end of that row (it’s in the last column, so you may need to scroll the row right to reveal it)
- Select a category and add your comment
- Click Submit
By generation ID
Use this when you already have the generation ID (for example, from an API response):- Go to openrouter.ai/logs
- Click the menu in the filter bar (top right) and choose Feedback
- Enter the generation ID
- Select a category and add your comment
- Click Submit
Finding Your Generation IDYou only need to look this up for the By generation ID flow — the
log row and Chatroom flows capture it automatically.The ID is returned in the API response under the
id field (e.g.
gen-3bhGk...). You can also find it on the Logs page: click a row to
open its detail panel, where it’s listed as Generation ID.What Happens After You Submit
Your feedback is reviewed by our team to help improve:- Model routing and provider selection
- Error handling and recovery
- Billing accuracy
- Overall platform reliability